Routes to Market

The third theme, explored ways to connect with consumers and how we can diversify these routes.

 
Workshop 1: Increase Repeat Trade from Enhanced Customer Experience – building hospitality cultures that prioritise personality, coaching, consistency and genuine care to drive loyalty.

Workshop 2: Build Effective Partnerships Between Producers and Retailers – creating value-driven, aligned collaborations based on shared goals, authenticity and long-term thinking.

Workshop 3: Add E-Commerce to Diversify Your Food & Drink Business – using high-quality imagery, mobile-first design, social media and authentic reviews to strengthen direct-to-consumer revenue.

Panel Session: Successfully Explore Alternate Routes to Market – strategies for competing with larger brands, carving out niches, accessing funding, and building multi-channel resilience.